Patient’s Right

Patients have the right to expect us to:

  • work towards improving everyone’s health;
  • provide a universal service for everyone based on need;
  • provide treatment which is safe and effective, based on the best available evidence;
  • communicate effectively and sensitively with patients and their families and carers;
  • listen to the views and concerns of patients;
  • treat patients with dignity and respect;
  • understand the wants and needs of patients in order to improve the quality of services;
  • inform and involve patients in all decisions about their care and treatment; 
  • provide information about services and treatment; and
  • Respect patients’ rights to privacy, dignity and confidentiality.