Blog Archive


Reception Team

Our receptionists are the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help you or direct your enquiry to the most appropriate team member. Anything that is discussed with the receptionist or any other member of staff is strictly confidential.


Diane Bowker

As the longest serving member of staff, Diane knows Oaklands inside out and give invaluable support to the team in the day to day running of the practice.


Insurance Reports and Private Paperwork

We have a team who, amongst other things, is responsible for ensuring that insurance paperwork and medical reports are completed and sent out on behalf of out GPs.


Secretarial Team

We currently have one secretary.  Our secretarial team deal with all aspects of typing including referral letters.



Our Summariser is responsible for ensuring your records are transferred onto our clinical system from paper records.