Oaklands ‼️COVID-19 – Updates ‼️


Oaklands ‼️COVID-19 – Updates ‼️

We are currently working in line with national guidelines, this is changing daily.

This is what we are doing currently:

⚠️We need to provide care for our patients but also protect them, especially those who are at high risk or are unwell.

⚠️We need to provide care remotely as much care as possible to reduce the risk of spreading infection unless there are clinical or practical reasons why a face to face consultation is needed.

⚠️ This means many of our appointments will be phone calls or video conferencing.

⚠️Appointments will not be available to be booked online

⚠️Routine appointments such as B12 injections and dressing changes are currently continuing as normal provided you have no new cough or temperature symptoms in which case you will need to contact us by phone.

⚠️Other routine appointments such as Medications Reviews, HRT reviews and Pill checks we will perform over the phone when possible.

⚠️A GP is always available to speak to if required, although they usually have to phone you back

We expect the NHS to be exceptionally busy in the coming weeks.
These measures are intended to help maintain the wellbeing of both our staff and patients Thank you for your understanding


⚠️We are unable to test for Covid-19.

⚠️ If you have a new continuous cough OR a high temperature (37.8 degrees or higher), you should stay at home for at least 7 days from when your symptoms started.

Please do not book a GP appointment or attend your GP practice.

⚠️ If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.
But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they’re at home for longer than 14 days. The most up-to-date public guidance is always online at

⚠️If your symptoms are serious or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 
Only call ☎️111 direct if you are advised to do so by the online service or you cannot go online.

View more up-to-date NHS information here.

Frequently Asked Questions

Appointment types :

? Contraception and HRT – we can issue 3 months or review via Phone if needed

? B12 will go-ahead

℞ Prescriptions:

Prescriptions will continue to be issued monthly.

Please order online whenever possible using one of these systems:



Are you at risk and have a carer?

If you are unable to go online and order your repeat prescriptions you can give consent for your carer to do this for you. You and your carer will be asked to complete this short form and sign it to confirm you both agree with the arrangement.
When setting up this service we may need to see photo id for you and or your carer. Please be aware this will give your care access to view your medical records.

How do I order online prescriptions for my child?
Parents with children over 11 will also need to complete this form. If your child is 11 or under we will not need a completed form to set this up for you. 

Paracetamol Shortages

Due to the panic buying of paracetamol and the current supermarket / chemist shortages. The practice has received a lot of requests for paracetamol on prescription.
We apologise but we have guidelines that advise GPs not to prescribe paracetamol as it is an over the counter medicine for self care treatment.

Social Distancing

We have all been advised to practice social distancing. Patients with increased risk of severe illness from coronavirus (COVID-19) need to be particularly stringent in following social distancing measures. You can find out what this means here.

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