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Loneliness Awareness Week

This week is Loneliness Awareness Week, the event happens annually and is hosted by Marmalade Trust.

The campaign aims to reduce the stigma around loneliness and encourage people to talk more openly about it. The campaign aims to reach 18-24 year old’s, we know that young people feel more confident and motivated to take action to help other people who feel lonely rather than doing things to help themselves.

However, we know that loneliness is an issue that can affect us all, young or old, at any point in our lives.

This week, reach out to others, check in on friends and family, help someone who may be feeling lonely, small acts of kindness can make a big difference.


Important information regarding the Covid-19 Booster Vaccines

It was announced on Sunday, 12 December 2021, that the NHS will offer a booster vaccination booking to every adult by the end of December in response the Omicron variant.

Please note that you should not contact your GP Practice to book your booster jab, you should use the National Booking Service or call 119. Some vaccination sites may offer a walk-in service but the best way to ensure you get a jab is to make an appointments through the nationals booking service.

General practice is working hard to support the covid-19 vaccination programme, but we are still here for you but the way you access care may be different:

  • Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.
  • Most common conditions can be assessed and diagnosed by your doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones – and GP practice staff from the potential risk of the virus.
  • General practice services are extremely busy and are working hard to treat as many patients as possible.

Proof of Medical Exemption – Covid-19 Vaccination

Some individuals are unable to be vaccinated and also, in some cases, tested for medical reasons. You can apply for proof that you have a medical reason why you should not be vaccinated or why you should not be vaccinated and tested.

If you get this proof of medical exemption you’ll be able to use the NHS COVID Pass wherever you need to prove your COVID-19 status within England.

Until 24 December 2021, you can self-certify that you’re medically exempt if you work or volunteer in a care home.

Some businesses in England choose to use the NHS COVID Pass as a condition of entry. Until 24 December, businesses can decide whether to allow in people who self-declare that they’re medically exempt.

From 25 December, if you’re unable to get vaccinated, you’ll have to use the NHS COVID Pass in the same way that people who are fully vaccinated use it.

For full information on the requirements for proof regarding being exempt from Covid-19 vaccination please visit


Clarification on Covid Face Covering Exemption Cards/Certificates

With the new legal requirements regarding face coverings coming into effect in England, we thought it might be useful to explain when and who requires a covid exemption card/certificate.

If you have an age, health or disability reason for not wearing a face covering:

  • You do not routinely need to show any written evidence of this
  • You do not need to show an exemption card

This means that you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering.

However, if you feel more comfortable showing something that says you do not have to wear a face covering, this could be in the form of an exemption card, badge or sign. Carrying an exemption card or badge is a personal choice and not required by law.

If you wish to use an exemption card or badge, you can download and print out or show these templates:

Exemptions from face coverings

In settings where face coverings are required in England, there are some circumstances where people may not be able to wear them, so please be mindful and respectful of such circumstances.

Some people are less able to wear face coverings, and the reasons for this may not be visible to others.

This includes (but is not limited to):

  • children under the age of 11 (The UK Health and Security Agency does not recommend face coverings for children under the age of 3 for health and safety reasons)
  • people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
  • people for whom putting on, wearing or removing a face covering will cause severe distress
  • people speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
  • to avoid the risk of harm or injury to yourself or others
  • police officers and other emergency workers, given that this may interfere with their ability to serve the public

There are also scenarios when you are permitted to remove a face covering:

  • if asked to do so in a bank, building society, or post office for identification
  • if asked to do so by shop staff or relevant employees for identification, for assessing health recommendations (for example by a pharmacist) or for age identification purposes, including when buying age restricted products such as alcohol
  • in order to take medication

Mental Health Resources

We hope you find some of the following resources helpful. These links are provided for your convenience, some services are provided by some of Cheshires mental health services and many others are provided by charities.

Links made to other sites/Apps are made at your own risk and Oaklands Surgery accept no liability for any linked sites.

Support Children and Young People

Crisis team

  • CAMHS Crisis line 0300 303 3972
  • CWP Out of Hours Advice Line Children and Young people – 01244 397644 – open 5-10 pm Mon-Fri and 12 pm-8 pm Sat and Sun
  • Mon – Fri: 1-5 pm All-Age Well-Being Hub CWP Advice line 01606 555120For young people, family members and professionals

Visyon – Offer one to one therapy, therapeutic group work, family support work, therapeutic play, creative activities, mentoring, CBT, solution-focused therapy and parent support groups. Based in Congleton.
Tel – 01260 290000

Relate – Offer children and young peoples counselling for those suffering from mental health problems, problems at school or issues with parents. Nearest centre in Crewe.
Tel –  0300 0030396

Hope Again – Supporting children and young people after loss. Offers face to face, group work, telephone and email support. Unfortunately the nearest centre is in Birkenhead, Wirral.
Tel – 0808 808 1677

Papyrus – Provide confidential support and advice to young people and anyone worried about a young person. Run a national helpline.
Tel – 0800 068 4141

Catch22 Cheshire East Family Focus – Provide solution-focused support for families with complex needs including young people involved in crime, children who do not attend school regularly, children who have been assessed as needing support and parents and young people with a range of health problems. Requires a referral through Cheshire East Consultation Service from a professional.
Tel – 01625 487180. Referral number – 0300 123 5012


Bullying UK offers support via a helpline, extensive advice on our website, befriending services, and parenting/relationship support group on any aspect of bullying. Contact them via their helpline 0808 800 2222 or

Online Counselling & Support Lines

  • offer “free safe and anonymous” online support for young people.
  • Support is available via for Cheshire West & Chester residents. This is a website with online support for children and young people.
  • ChildLine can be contacted on 0800 1111 or via This is where someone will ask if a child or young person would like to speak to a counsellor or access a range of helpful resources.

Parent’s advice/helplines:

  • Parentline Plus is a helpline (0808 800 2222) that offers information, advice, guidance and support on any aspect of parenting and family life. The helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. They also have a website:
  • offer counselling to mum’s who are experiencing their own anxiety and depressions difficulties (especially in combination with their child’s own MH difficulties), Self referrals can be made via or 01606 557666.

NHS Choices feelings

NHS Choices

Some other useful websites:

    This site was created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and well-being.
  • Anxiety Canada, formerly Anxiety BC, offer tools and resources to help better manage This website also offers the MindShiftTM app, designed to help teens and young adults cope with anxiety.
  • is an NHS website, run by CWP CAMHS. This site has been developed for everyone interested in the mental health and well-being of children and young people across Cheshire and Wirral.
  • The Sleep Council is an impartial organisation that looks at how you can adopt healthier sleep habits and focuses on raising awareness of a good night’s sleep to health and wellbeing
  • Hearing voices and perceiving stimuli which is not actually ‘real’ is a common experience, with voices being typically confused for our internal voice. This is a website that has useful resources to explore this further
  • offers self-help and therapy resources, including worksheets and information sheets and self help mp3s.
  • MindEd for Families has advice and information from trusted experts and will help you to understand what problems occur, what you can do to best support your family
  • is designed to help you think about emotional problems and work towards solving them.
  • create and share worksheets, videos, guides, and other tools to aid mental health professionals in the course of their work.
  • provide self-help resources to promote resilience and mental wellbeing.

Smartphone Apps:

  • Headspace – 7 guided mindfulness activities free
  • Smiling mind – mindfulness meditation
  • Calm – sounds of nature to help meditation
  • Virtual hope box – contains simple tools to help patients with coping, relaxation, distraction, and positive thinking
  • Mind shift – anxiety
  • Positive Penguins offers an educational app developed for children to help them understand why they feel the way they do and help them to challenge their negative thinking

Bereavement & Loss

Child Bereavement UK – Offer support for families who have lost a child or support for children who are bereaving. The nearest centre is Runcorn where they offer counselling and also a Young Peoples Advisory Group. They do also have a helpline and some useful information sheets about children and bereavement.
Tel – 0800 02 888 40

The East Cheshire Hospice Children’s Therapies Team offers support for families, teachers and healthcare professionals working with bereaved children through training events, group work and face to face counselling for children and teenagers who have experienced the loss of someone important to them. Contact via 01625 610364 or families/children’s-therapies.

St. Luke’s Hospice supports young people and children regarding loss and bereavement within the Mid & South Cheshire area. They can arrange counselling sessions for children individually, as part of the whole family or as a group of young people. Contact them via 01606 555693 or

Care for the Family is a national charity that aims to promote strong family life and to help those who face family difficulties, offering Marriage Support, Parent Support and Bereavement Support. Contact them via 029 2081 0800 or at offers support to children and young people after the death of a parent or sibling. is especially for teenagers who have a parent with cancer.

Hope Again is the youth website of Cruse Bereavement Care. It is somewhere that you can learn from other young people, how to cope with grief, and feel less alone. Contact this service at or via 0808 808 1677. support bereaved children and their families to help alleviate the pain caused by the death of someone close. Additionally, they can be contacted via their helpline 020 8371 8455.

Substance misuse

For substance misuse, could be accessed. They also have online and telephone support available via their website. offer CYP substance misuse services across East Cheshire. is a national charity working to improve life for families affected by drugs or alcohol.

Support for Adults

Crisis Team:

  • 0800 145 6485 or 01270 650871
  • Urgent 24/7 mental health crisis helpline remains open to everyone who is in urgent need of crisis support.
  • Cheshire and Wirral Partnership 24/7 mental health crisis line for residents of Cheshire and Wirral on 0300 303 3972


Mind – Provide information and support
Tel – 0300 123 3393

Samaritans – 24-hour crisis line
Tel – 116 123

Cheshire East Domestic Abuse Hub – Support for those in fear of their partner or family member, concerned about their own behaviour or concerned for someone else’s safety.
Tel – 0300 123 5101 or text 07771941464

Cheshire Without Abuse – Support women, men and children whose lives have been affected by domestic abuse. Offer counselling, training, support meetings, recovery programmes, drop-in sessions.
Tel – 01270 250390

Cheshire and Warrington Carers Trust – Support and information if someone is a carer including benefits and rights as a carer
Tel – 0800 085 0307

Carers Trust 4All – Provides practical support to carers and people with care needs
Tel – 0151 230 1137

Relate – Provide relationship counselling, family counselling, medication and sex therapy.
Tel – 0300 100 1234

Pandas Foundation – Support and advise any parent who is experiencing perinatal mental illness. Also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering. Nearest support groups are Poynton, Stockport and Stoke but they also offer helpline and online support.
Tel – 01691 664275

Motherwell – A service for mothers which offers educational services, holistic therapies and mental health support for pre and perinatal depression

Tel:  01606 557666 

Brightlife – Project helping to address isolation and loneliness amongst older people. Help them access a range of activities and social opportunities. Based in Winsford
Tel – 01606 884444

Amparo – Support service for anyone who has been affected by suicide
Tel – 0330 088 9255

Survivors of Bereavement – Offer a helpline and lots of information and advice for those affected by suicide
Tel – 0300 111 5069

Expert Patient Programme – 6-week course for anyone living with a long term health condition.
Tel – 01625 505617 or

Wishing Well – Offering a range of services and activities in Crewe and surrounding areas to improve the health and wellbeing of local people
Tel – 01270 256919

One You Cheshire East – Provide practical support to help people stop smoking, drink less, move more and eat well
Tel – 0808 1643 202

Military Veterans Service – Offer specialist psychological interventions to military veterans of the British Armed Forces for their service related difficulties
Tel – 0151 908 0019

YouinMind – for advice and resources

SMASH care hub:

Emotions Anonymous – 12 week online programme

ADHD & ASC Support

  • works in partnership with individuals, families, doctors, teachers and other agencies to improve emotional wellbeing, educational attainment, behaviour and life chances through better understanding and self-management of ADHD.
  • provides a free support service to empower and improve the wellbeing of individuals and families affected by Attention Deficit Disorder and associated conditions.
  • aims to support clinicians and allied professionals to identify and meet the needs of children and young people affected by this disorder.
  • (The National Attention Deficit Disorder Information and Support Service) provide information and resources about ADHD to anyone who needs assistance, such as parents, sufferers, teachers or health professionals.
  • offers information and support for individuals who may have an Autism Spectrum Condition.
  •’s-social-skills-group-for-children-aged-8-13.html offer a social skills group specifically for children and teenagers aged between 8-18 for Children and teenagers with Asperger’s Syndrome, within the West and East Cheshire areas. Contact them on 0333 323 1990, select Option 1, then Option 3 or via email or
  • are the UK’s largest provider of specialist autism services.
  • works with children & adults with learning difficulties and also people who have brain injuries, and additionally with complex needs and mild learning or behavioural difficulties.
  • provide information, support and training for parents, carers, teachers and individuals with PDA.

Sexual Assault, Safeguarding Vulnerability & Domestic Violence

  • The Rape and Sexual Abuse Support Centre (Cheshire and Merseyside) provide support for any adult or child affected by sexual violence on: 0330 363 0063 or via
    Sexual Assault Referral Centre (SARC), available to the residents of Cheshire, offer forensic and medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted on: 0161 276 6515 or via
  • The NSPCC offer support if there is concern about the impact of gangs and what to do to help protect young people. Contact them via 0808 800 5000 or at abuse/keeping-children-safe/staying-safe-away-from-home/gangs-young-people/
  • provides information and support to young people who have been abused in any way.
  • With concerns regarding the effects of domestic abuse contact Cheshire without
  • Domestic Abuse, Recovering Together (DART) on 01925 873 000 and their website recovering-together/
  • In relation to developmental trauma and attachment difficulties, Beacon House offer free resources via



Worried about breast cancer after the sad news about Sarah Harding?

If you are feeling worried or anxious about breast cancer after the sad news about Sarah Harding, there is support and advice available for you.

Breast Cancer Now have nurses available to answer your questions via their free Helpline 0808 800 6000 or you can find out more about signs and symptoms on their website…/signs-symptoms-breast-cancer

You can also find advice at:

If you notice any symptoms of breast cancer, such as an unusual lump in your breast or any change in the appearance, feel or shape of your breasts book an appointment to see your GP asap.

The GP will examine you. If they think your symptoms need further assessment, they’ll refer you to a specialist breast cancer clinic.


Migraine Awareness Week

This week is Migraine Awareness Week and aims to raise awareness of the condition and highlight the impact it has to people living with it.

A migraine is usually a moderate or severe headache felt as a throbbing pain on one side of the head. Many people have symptoms such as nausea, vomiting and increased sensitivity to light or sound.

Migraine is a common health condition affecting around one in every five women and around one in every 15 men. They usually begin in early adulthood.

Simple painkillers such as Paracetamol or Ibuprofen can be effective for migraine. However, be careful not to take too many painkillers as this could make it harder to treat headaches over time.

You should make an appointment to see your GP if you have frequent migraines (on more than five days a month), even if they can be controlled with medication, as you may benefit from preventative treatment.

More information on migraines can be found at


In this together!

We want to ensure that our GP practices are safe places for everyone – that is our absolute priority and we ask that you do all you can to help us help you. Everybody needs to continue to act carefully and we thank you for your support – we’re #inthistogether. Watch this short film put together by Cheshire CCG featuring Tina Birkby a local Practice Manager and local GP, Dr Judi Price reinforcing the need to continue to stay safe and the ways that people will access general practice for the foreseeable future.


Childhood Respiratory Conditions

Dr Ravi Jayaram has teamed up with Cheshire CCG and created a short video explaining the rise in respiratory conditions in young children and what parents should be on the lookout for! To watch the video