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Mental Health Resources

We hope you find some of the following resources helpful. These links are provided for your convenience, some services are provided by some of Cheshires mental health services and many others are provided by charities.

Links made to other sites/Apps are made at your own risk and Oaklands Surgery accept no liability for any linked sites.

Support Children and Young People

Crisis team

  • CAMHS Crisis line 0300 303 3972
  • CWP Out of Hours Advice Line Children and Young people – 01244 397644 – open 5-10 pm Mon-Fri and 12 pm-8 pm Sat and Sun
  • Mon – Fri: 1-5 pm All-Age Well-Being Hub CWP Advice line 01606 555120For young people, family members and professionals

Visyon – Offer one to one therapy, therapeutic group work, family support work, therapeutic play, creative activities, mentoring, CBT, solution-focused therapy and parent support groups. Based in Congleton.
Tel – 01260 290000

Relate – Offer children and young peoples counselling for those suffering from mental health problems, problems at school or issues with parents. Nearest centre in Crewe.
Tel –  0300 0030396

Hope Again – Supporting children and young people after loss. Offers face to face, group work, telephone and email support. Unfortunately the nearest centre is in Birkenhead, Wirral.
Tel – 0808 808 1677

Papyrus – Provide confidential support and advice to young people and anyone worried about a young person. Run a national helpline.
Tel – 0800 068 4141

Catch22 Cheshire East Family Focus – Provide solution-focused support for families with complex needs including young people involved in crime, children who do not attend school regularly, children who have been assessed as needing support and parents and young people with a range of health problems. Requires a referral through Cheshire East Consultation Service from a professional.
Tel – 01625 487180. Referral number – 0300 123 5012


Bullying UK offers support via a helpline, extensive advice on our website, befriending services, and parenting/relationship support group on any aspect of bullying. Contact them via their helpline 0808 800 2222 or

Online Counselling & Support Lines

  • offer “free safe and anonymous” online support for young people.
  • Support is available via for Cheshire West & Chester residents. This is a website with online support for children and young people.
  • ChildLine can be contacted on 0800 1111 or via This is where someone will ask if a child or young person would like to speak to a counsellor or access a range of helpful resources.

Parent’s advice/helplines:

  • Parentline Plus is a helpline (0808 800 2222) that offers information, advice, guidance and support on any aspect of parenting and family life. The helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. They also have a website:
  • offer counselling to mum’s who are experiencing their own anxiety and depressions difficulties (especially in combination with their child’s own MH difficulties), Self referrals can be made via or 01606 557666.

NHS Choices feelings

NHS Choices

Some other useful websites:

    This site was created for young people, carers and professionals to pool together lots of helpful resources from across the internet that are available to help support your mental health and well-being.
  • Anxiety Canada, formerly Anxiety BC, offer tools and resources to help better manage This website also offers the MindShiftTM app, designed to help teens and young adults cope with anxiety.
  • is an NHS website, run by CWP CAMHS. This site has been developed for everyone interested in the mental health and well-being of children and young people across Cheshire and Wirral.
  • The Sleep Council is an impartial organisation that looks at how you can adopt healthier sleep habits and focuses on raising awareness of a good night’s sleep to health and wellbeing
  • Hearing voices and perceiving stimuli which is not actually ‘real’ is a common experience, with voices being typically confused for our internal voice. This is a website that has useful resources to explore this further
  • offers self-help and therapy resources, including worksheets and information sheets and self help mp3s.
  • MindEd for Families has advice and information from trusted experts and will help you to understand what problems occur, what you can do to best support your family
  • is designed to help you think about emotional problems and work towards solving them.
  • create and share worksheets, videos, guides, and other tools to aid mental health professionals in the course of their work.
  • provide self-help resources to promote resilience and mental wellbeing.

Smartphone Apps:

  • Headspace – 7 guided mindfulness activities free
  • Smiling mind – mindfulness meditation
  • Calm – sounds of nature to help meditation
  • Virtual hope box – contains simple tools to help patients with coping, relaxation, distraction, and positive thinking
  • Mind shift – anxiety
  • Positive Penguins offers an educational app developed for children to help them understand why they feel the way they do and help them to challenge their negative thinking

Bereavement & Loss

Child Bereavement UK – Offer support for families who have lost a child or support for children who are bereaving. The nearest centre is Runcorn where they offer counselling and also a Young Peoples Advisory Group. They do also have a helpline and some useful information sheets about children and bereavement.
Tel – 0800 02 888 40

The East Cheshire Hospice Children’s Therapies Team offers support for families, teachers and healthcare professionals working with bereaved children through training events, group work and face to face counselling for children and teenagers who have experienced the loss of someone important to them. Contact via 01625 610364 or families/children’s-therapies.

St. Luke’s Hospice supports young people and children regarding loss and bereavement within the Mid & South Cheshire area. They can arrange counselling sessions for children individually, as part of the whole family or as a group of young people. Contact them via 01606 555693 or

Care for the Family is a national charity that aims to promote strong family life and to help those who face family difficulties, offering Marriage Support, Parent Support and Bereavement Support. Contact them via 029 2081 0800 or at offers support to children and young people after the death of a parent or sibling. is especially for teenagers who have a parent with cancer.

Hope Again is the youth website of Cruse Bereavement Care. It is somewhere that you can learn from other young people, how to cope with grief, and feel less alone. Contact this service at or via 0808 808 1677. support bereaved children and their families to help alleviate the pain caused by the death of someone close. Additionally, they can be contacted via their helpline 020 8371 8455.

Substance misuse

For substance misuse, could be accessed. They also have online and telephone support available via their website. offer CYP substance misuse services across East Cheshire. is a national charity working to improve life for families affected by drugs or alcohol.

Support for Adults

Crisis Team:

  • 0800 145 6485 or 01270 650871
  • Urgent 24/7 mental health crisis helpline remains open to everyone who is in urgent need of crisis support.
  • Cheshire and Wirral Partnership 24/7 mental health crisis line for residents of Cheshire and Wirral on 0300 303 3972


Mind – Provide information and support
Tel – 0300 123 3393

Samaritans – 24-hour crisis line
Tel – 116 123

Cheshire East Domestic Abuse Hub – Support for those in fear of their partner or family member, concerned about their own behaviour or concerned for someone else’s safety.
Tel – 0300 123 5101 or text 07771941464

Cheshire Without Abuse – Support women, men and children whose lives have been affected by domestic abuse. Offer counselling, training, support meetings, recovery programmes, drop-in sessions.
Tel – 01270 250390

Cheshire and Warrington Carers Trust – Support and information if someone is a carer including benefits and rights as a carer
Tel – 0800 085 0307

Carers Trust 4All – Provides practical support to carers and people with care needs
Tel – 0151 230 1137

Relate – Provide relationship counselling, family counselling, medication and sex therapy.
Tel – 0300 100 1234

Pandas Foundation – Support and advise any parent who is experiencing perinatal mental illness. Also inform and guide family members, carers, friends and employers as to how they can support someone who is suffering. Nearest support groups are Poynton, Stockport and Stoke but they also offer helpline and online support.
Tel – 01691 664275

Motherwell – A service for mothers which offers educational services, holistic therapies and mental health support for pre and perinatal depression

Tel:  01606 557666 

Brightlife – Project helping to address isolation and loneliness amongst older people. Help them access a range of activities and social opportunities. Based in Winsford
Tel – 01606 884444

Amparo – Support service for anyone who has been affected by suicide
Tel – 0330 088 9255

Survivors of Bereavement – Offer a helpline and lots of information and advice for those affected by suicide
Tel – 0300 111 5069

Expert Patient Programme – 6-week course for anyone living with a long term health condition.
Tel – 01625 505617 or

Wishing Well – Offering a range of services and activities in Crewe and surrounding areas to improve the health and wellbeing of local people
Tel – 01270 256919

One You Cheshire East – Provide practical support to help people stop smoking, drink less, move more and eat well
Tel – 0808 1643 202

Military Veterans Service – Offer specialist psychological interventions to military veterans of the British Armed Forces for their service related difficulties
Tel – 0151 908 0019

YouinMind – for advice and resources

SMASH care hub:

Emotions Anonymous – 12 week online programme

ADHD & ASC Support

  • works in partnership with individuals, families, doctors, teachers and other agencies to improve emotional wellbeing, educational attainment, behaviour and life chances through better understanding and self-management of ADHD.
  • provides a free support service to empower and improve the wellbeing of individuals and families affected by Attention Deficit Disorder and associated conditions.
  • aims to support clinicians and allied professionals to identify and meet the needs of children and young people affected by this disorder.
  • (The National Attention Deficit Disorder Information and Support Service) provide information and resources about ADHD to anyone who needs assistance, such as parents, sufferers, teachers or health professionals.
  • offers information and support for individuals who may have an Autism Spectrum Condition.
  •’s-social-skills-group-for-children-aged-8-13.html offer a social skills group specifically for children and teenagers aged between 8-18 for Children and teenagers with Asperger’s Syndrome, within the West and East Cheshire areas. Contact them on 0333 323 1990, select Option 1, then Option 3 or via email or
  • are the UK’s largest provider of specialist autism services.
  • works with children & adults with learning difficulties and also people who have brain injuries, and additionally with complex needs and mild learning or behavioural difficulties.
  • provide information, support and training for parents, carers, teachers and individuals with PDA.

Sexual Assault, Safeguarding Vulnerability & Domestic Violence

  • The Rape and Sexual Abuse Support Centre (Cheshire and Merseyside) provide support for any adult or child affected by sexual violence on: 0330 363 0063 or via
    Sexual Assault Referral Centre (SARC), available to the residents of Cheshire, offer forensic and medical care, emotional and psychological support, and practical help to anyone who has been raped or sexually assaulted on: 0161 276 6515 or via
  • The NSPCC offer support if there is concern about the impact of gangs and what to do to help protect young people. Contact them via 0808 800 5000 or at abuse/keeping-children-safe/staying-safe-away-from-home/gangs-young-people/
  • provides information and support to young people who have been abused in any way.
  • With concerns regarding the effects of domestic abuse contact Cheshire without
  • Domestic Abuse, Recovering Together (DART) on 01925 873 000 and their website recovering-together/
  • In relation to developmental trauma and attachment difficulties, Beacon House offer free resources via



First Contact Musculoskeletal (MSK) Practitioner

Antony Swindells our Musculoskeletal (MSK) First Contact Practitioner works full time at the Oaklands. First Contact Practitioners are physiotherapists with expertise in the assessment and management of musculoskeletal (MSK) conditions.
He is here to assess patients with soft tissue, muscle and joint pain and to decide on the most appropriate management pathway. He can perform MSK assessments and support patients who are suffering from any bone, joint or muscle pain. This includes the following:
  • Low back pain
  • Sciatica
  • Neck Pain
  • Arthritis symptoms
  • Shoulder, hip, knee and foot/ankle pain
  • Elbow, wrist and hand pain
  • Acute injuries and falls
  • Sprains, strains and sports injuries
  • Problems with mobility and activity
  • Work related posture problems
  • Persistent/chronic pain episodes (including Fibromyalgia flare ups)
To book an appointment contact the practice and we can arrange a first contact appointment with Antony.

Antony can not provide help for the following problems:

  • Patients that are acutely unwell
  • Children under 16
  • Medical management of rheumatoid conditions
  • Women’s health, antenatal and postnatal problems
  • Neurological and respiratory conditions



Coronavirus Vaccine Progress

We are making good progress vaccinating the top priority groups and we are now working through patients in priority group 6.

You will be invited by SMS or phone call.

You can view the priority groups here:

Priority Risk group
1 Residents in a care home for older adults and staff working in care homes for older adults
2 All those 80 years of age and over and frontline health and social care workers
3 All those 75 years of age and over
4 All those 70 years of age and over and clinically extremely vulnerable individuals (not including pregnant women and those under 16 years of age)
5 All those 65 years of age and over
6 Adults aged 16 to 65 years in an at-risk groups
7 All those 60 years of age and over
8 All those 55 years of age and over
9 All those 50 years of age and over
10 Rest of the population (to be determined)



Covid19 Vaccination “Frequently Asked Questions”

We have put together some frequently asked questions about COVID 19 vaccinations to support you during this time.

➡️ Who will be giving the vaccination?

We are working in collaboration with our Primary Care Network (PCN) SMASH which stands for Sandbach, Middlewich, Alsager, Scholar Green and Haslington. The network is one of the only PCNs in the country to be running two vaccination sites. There is one in Alsager and one in Middlewich. The team on the day you attend will be a team for all practices within this group. You may recognise some familiar faces from Oaklands Medical Centre.

➡️ Where will the vaccines be given?

Our vaccination centre is based at:
Middlewich Victoria Hall Civic Centre,
Civic Way
CW10 9AS

➡️ How do we make an appointment?

Initial invitations will be sent out via SMS text message for speed and effectiveness, bookings can be made by reply.

➡️ What happens if I or my family member have no mobile phone?

Don’t worry, our team are busy working through those without numbers and contacting via your landline to book an appointment.

➡️ Who gets invited?

We are currently working in line with the government advice and working through the elderly and most vulnerable first. We have no say in this, this is decided at government level. We will update you on here as we gradually move through the groups.

➡️ Can I choose which vaccination to have?

Unfortunately, we can only give you the vaccination that we have been supplied with. The aim of mass vaccination is to get as many people vaccinated as possible. This vaccination programme is logistically very difficult due to the transport and storage of both vaccinations.
If you do have a severe allergy that has required adrenaline or an anaphylaxis reaction in the past then the current advice is to give you the AstraZeneca Vaccination.
If you have had a previous severe reaction – we may ask you to have your vaccination in hospital.

➡️ Are there any reasons why I shouldn’t have the vaccination?

You should not have the vaccination if:
🦠 if you currently have Covid19 or have had it in the past 4 weeks.
💉If you have had the flu vaccination in the past 7 days
🤰🏻 if you are currently pregnant
Please cancel & re-arrange your appointment if you have any covid symptoms ( Cough, fever, change in taste or smell), awaiting test results, or are currently in isolation due to a positive contact.

➡️ Will you be vaccinating the housebound patients?

Unfortunately due to the unstable nature of the vaccines, this is proving logistically difficult.  If you are able to get to the Vaccination centre this will enable you to have your vaccination much quicker.


Middlewich Care Homes

It is with great relief that we have been able to complete the first vaccination of all our vulnerable patients living in the two care homes in Middlewich.
We would like to say a huge thank you to the staff and families at Newton Court Nursing Home and the Manor Care Home for assisting us in the vaccination of many vulnerable residents.
Drs Stevenson, Johnson and Gibbs assisted by Care Coordinator KerryAnn have today successfully completed this vital step in the fight against Covid-19.

COVID Vaccination Update

Our SMASH (Sandbach, Middlewich, Alsager, Scholar Green, Haslington) vaccination programme has started.

Our patients will now start to receive invites for the start of the Middlewich site for Covid Vaccinations.
These will take place at :
Middlewich Victoria Hall Civic Centre
Civic Way
CW10 9AS
📱 Initial invitations are going out via SMS for speed and effectiveness, and bookings can be made by reply.
📞 Please do not worry if you or your relative do not have a mobile phone, they will be contacted by landline phone.
⏰ Please do not arrive early for your vaccination. Arrive for your appointment time.
🤒 Please cancel your appointment if you are unwell, have a fever, recently tested positive for Covid, awaiting a Covid Test result or have had a positive Covid test in the past 4 week.
🏠 If you or your family are housebound
We are working down the priority groups and you will be invited by SMS or phone call.
On the day – the biggest comment we would have is DO NOT turn up early for your appointment, especially if you are booked in the first couple of hours as it can generate queues which in this weather no-one wants.
For those who are anxious about attending the Covid Vaccination Centre in Middlewich, please see the following walkthrough which will take you through your journey from start to finish.
We look forward to seeing you.
There are plenty of Volunteers around, if you are unsure where to go or what to do, please ask.


New Patient Registration

Patients must live within the practice boundary to be eligible for registration at the practice. If you are unsure if your home address is within our boundary please contact us for confirmation. We are unable to keep patients on our list who move out of this practice area.

In order to register with the practice, a receptionist will ask you to fill in a GMS1 form and a Patient Registration Questionnaire.

You are free to see any of our doctors, however not all the doctors in the practice provide all services and specific doctors may not be immediately available.

You can download a GMS1 form from here.

New Patient Registration Questionnaire Adult 18+

New Patient Registration Questionnaire Form Children up to 17 years old


New Entrance

Our new main Entrance is near the pharmacy entrance – it is also the Cold Hub Entrance.
You will be told at the time of booking which entrance you need. 
If you have a problem requiring our assitance please remember
📞  to phone first.
You will be required to use the intercom system to enter the building.
We are open but we need to limit people in the building to keep everyone safe.
When attending an appointment:
😷 Wear a face mask or face covering
🖐 Wash your hands on entering and leaving
There is a new box outside this entrance through the gate, on the wall on the right. This is where you can leave letters and repeat prescription requests, this is emptied regularly. 

Covid-19 Mental Health Help

We know that many people struggle with mental Heath; Stress, Anxiety and Depression especially at this difficult time.

Do you need urgent mental health support?

Cheshire and Wirral Partnership (CWP), has launched a new mental health helpline which our patients can access if they need urgent mental health support during the Covid-19 pandemic.

  • Open 24 hours a day, seven days a week.
  • For all ages including children and young people 

What to do if you need urgent mental health help:

Please ? 0300 303 3972

Local NHS staff will support you to access the help you need;

The helpline is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you.

If you call NHS111 you may have to wait longer for help and will be re-directed to this local service – so call 0300 303 3972;

Please note, ?A&E and 999 are not the best places to get help for the majority of mental health problems.

You should still call 999 or go to A&E however if you have an immediate, life-threatening emergency requiring mental or physical health assistance.

Non-urgent help/wellbeing advice

For non-urgent help and general wellbeing advice, the CWP website contains information and links to resources to support people with anxiety, low mood, and worries relating to the current Covid-19 pandemic

For children and young people, there is also a dedicated website



How to order prescriptions online.

Please try and maintain social distancing by ordering your repeat prescriptions online whenever possible.
Please also nominate your preferred pharmacy so the prescription can be sent directly to them electronically.

We recommend one of these systems:

This can be used on any smartphone-

This can be used on your phone, tablet or PC.

How so I set the online system up?

Complete the registration process, by following the instructions on one of the above systems. To complete the registration process it may ask for you to contact us so we can confirm we have seen your photo id.
Please phone us on 01606 836481 to help you with this.

Are you a carer?

If someone you care for is unable to go online and order their repeat prescriptions,  they can give consent for you their carer to do this for them. You will both need to complete this short form and sign it to confirm you both agree with the arrangement.
When setting up this service, we may need to see photo id for you and the person you care for. Please be aware this will give you access to view their medical records.

How do I order online prescriptions for my child?
Parents with children over 11 will also need to complete this form. If your child is 11 or under we will not need a completed form to set this up for you.